Policies
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Memberships are unlimited, so booking never costs you anything extra — but please cancel if your plans change. Classes fill up, and the spot you let go is a spot another family gets. You can cancel yourself from your account.
If you paid for a single class, an Open Play visit or a pass and you cannot use it, just ask and we will refund it. Call (206) 248-3547 or email info@thejunglegymusa.com.
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Credit on your account stays there until you spend it. There is no expiry date and no use-it-or-lose-it window.
You can spend credit on anything we sell: classes, camp, Open Play, Parents Night Out or a birthday party.
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Memberships bill monthly and run month to month. There is no contract, no cancellation fee and no required notice period — you can cancel any time from your account.
Your first visit is always free, so you can try us before you join.
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Please arrive 5 minutes before your class, camp or event starts. A parent or guardian needs to come into the gym to drop off, and to check your child in at the front desk.
If you are running late, check in at the front desk and we will get your child into the class that has already started. Children must be picked up by a parent or guardian. If someone else is picking up, the front desk needs written permission in your family account notes.
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Please pick up on time — the coaches need the floor for the next group.
If your child is still with us when the next class starts, we put them in that class so they are supervised and having fun rather than waiting. If you have a membership there is no charge for it. If you do not, that class or Open Play visit is charged at the usual rate.
Parents Night Out is the exception, because it runs late and we close afterwards. Late pickup from Parents Night Out is a $49 charge. The first time is also a warning; after that we are not able to hold you a Parents Night Out spot again.
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We do not close for weather. A Highline snow day is not a Jungle Gym snow day — we are indoors and heated, and we plan to be open.
If we ever do have to close, for any reason, we will contact everyone who is booked that day. You will hear it from us directly rather than find out at the door.
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Every child needs a waiver on file, signed by that child’s own parent or legal guardian, before they get on the equipment. It is free and takes about a minute.
You sign it once when you set up your account. A waiver you sign covers your own child — it does not cover anyone else’s child, so guests at a party each need their own.
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Students are expected to be respectful of the rules, the coaches and each other. A student who is disruptive may be asked to sit out, and in some cases we will call a parent for early pickup.
Bullying is treated with urgency: we investigate it and we talk to the parent or guardian. A student who is physically violent is removed from the floor immediately and a parent is called for pickup. There is no refund or credit for a class or camp day missed because of disruptive or violent behavior.
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No gum anywhere in the facility. Food and drink in the front entrance area only. No shoes in the gym — socks are optional, and bare feet are best for classes.
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A properly fitting leotard, or a tucked-in t-shirt and shorts. Sports bras and cropped tops may not be worn as outerwear.
Long hair pulled back neatly and away from the face — buns are best. No bows or large hair ornaments. Please leave jewelry at home; we are not responsible for lost or stolen items. Shoes and socks go in a locker or under a bench before class.
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Call us at (206) 248-3547 or use the contact page. If something here does not match what you were told at the front desk, tell us and we will sort it out.
Gym Policies
These are the rules we run the gym by — booking and cancelling, drop-off and pickup, behavior and attire. Birthday party terms are in the next section.
Birthday Party Policies
A private two-hour party for up to 30 children is $449, paid in full when you book. Everything below is the full set of terms.
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A private two-hour party for up to 30 children. The gym closes to the public for your window — the only kids in the building are your guests.
Every upgrade is already included: the bounce house, a visit from Bongo & Mango, a candy-filled piñata and balloon decorations. Adults and infants are free. The birthday child’s family gets a free month of unlimited classes.
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You pay the full $449 when you book. There is no separate deposit and no balance to chase later.
Party slots are 2–4 PM and 4–6 PM on Saturday and Sunday.
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More than two weeks out — change your date or cancel for any reason, and we refund you in full.
Inside two weeks — we will still move your date or cancel it, and the full $449 goes on your account as credit. That credit does not expire, and you can spend it on another party, camp, classes or Parents Night Out.
If you do not come and we have not heard from you, the $449 is forfeit. Call us if something serious got in the way — we look at those one at a time and will usually credit you so you can rebook.
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Every child at the party needs a waiver signed by that child’s own parent or legal guardian. The waiver you signed covers your child, not your guests.
We send you the waiver link with your booking confirmation. Pass it on with your invitations so your guests can sign before they arrive — it saves ten minutes of paperwork at the door.
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First 15 minutes — you set up in the party room while your guests arrive and the kids start exploring the gym. Ask our staff if you would like a hand.
Next 90 minutes — the party. Games and gym time with your party leaders, cake in the party room around the middle, then one last round of play.
Last 15 minutes — we tear down and clean up while you say your goodbyes. You walk out; we handle the mess.
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We provide the private gym and party room, dedicated party leaders, kid-sized tables and chairs, tablecloths, personalized Happy Birthday window art, a mini fridge and freezer, and the bounce house, mascots, piñata and balloons.
You bring food, cake and non-alcoholic drinks, plus plates, napkins and utensils. Your own theme decorations are welcome. No alcohol, and please no confetti, silly string or glitter.
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The $449 covers up to 30 children. Adults and infants do not count toward the 30 and are always free.
If you are expecting more than 30 children, call us before your date so we can staff for it.
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There is usually a party booked after yours, so we do need the room cleared at the end of your two hours.
Our staff start clean-up in the last 15 minutes so you are not scrambling. You say your goodbyes, we handle the mess.
SMS/MMS Privacy Policy
The Jungle Gym may collect your mobile phone number when you opt in to receive SMS/MMS text messages from us. We use this information to send you important updates about your child’s enrollment, class schedules, and gym notifications.
By providing your mobile phone number, you consent to receive text messages from The Jungle Gym. Message frequency varies. Message and data rates may apply.
To opt out of receiving text messages, reply STOP to any message. For help, reply HELP or contact us at jungle.gym@comcast.net.
Your mobile phone number and associated data collected through our SMS/MMS messaging program will not be shared with or sold to third parties for marketing or promotional purposes.

